Freshly detailed luxury sedan in Secret Touch Auto Spa detailing bay Shrewsbury MA
    Customer Education

    Aftercare & Warranty Information

    Everything you need to know after your Ceramic Coating, Paint Protection Film, or Window Tint installation. Follow these guidelines to protect your investment and keep your warranty in good standing.

    Ceramic Coating

    Ceramic Coating Aftercare

    Your ceramic coating is engineered to bond at a molecular level with your paint. Proper care during the curing window ensures maximum gloss, hydrophobic performance, and warranty protection.

    Water beading on ceramic coated black car paint Shrewsbury MA

    First 24 Hours

    • Keep the vehicle dry and indoors if possible
    • Avoid rain, sprinklers, and condensation
    • Do not touch the painted surfaces
    • No washing, polishing, or chemicals

    First 7 Days

    • No car washes of any kind
    • Avoid harsh chemicals or detail sprays
    • Light dust may be wiped with a clean dry microfiber
    • Park away from sprinklers and tree sap

    Full Cure Time: 7 to 14 Days

    Cure time depends on temperature and humidity. Cooler, wetter weather extends curing. Once fully cured, your coating delivers years of gloss, hydrophobic protection, and chemical resistance.

    Ceramic Coating FAQ

    Ceramic Coating Warranty

    Each ceramic coating package carries a durability warranty matched to the tier installed, ranging from 2 to 7+ years. Warranty requires proper aftercare, no automatic brush washes, and routine maintenance washes using coating-safe products.

    Technician installing clear paint protection film on luxury vehicle front end Shrewsbury MA
    Paint Protection Film

    PPF Aftercare

    PPF is installed wet and needs time for the adhesive to bond. What you see in the first two weeks is the film curing, not a defect. Follow these guidelines for a flawless final finish.

    First 48 Hours

    • Do not wash the vehicle
    • Do not touch or pick at film edges
    • Avoid driving in heavy rain when possible
    • Keep vehicle out of direct extreme heat

    First 7 to 14 Days

    • Hand wash only with a pH-neutral shampoo
    • No pressure washing near film edges
    • No waxing or polishing the film
    • Avoid automatic brush car washes

    Normal During Curing

    These are part of the curing process and disappear naturally within 2 to 4 weeks. Do not attempt to remove them.

    Moisture pocketsSmall bubblesLight hazeSlight distortion

    PPF FAQ

    PPF Warranty

    Premium paint protection film carries a 10-year manufacturer warranty against yellowing, cracking, peeling, bubbling, and delamination under normal use. Warranty does not cover impact damage, abrasion from improper washing, or damage from harsh chemicals.

    Window Tint

    Window Tint Aftercare

    Newly installed window film looks hazy, streaky, and may have small water pockets. This is completely normal and disappears as the install adhesive cures and evaporates through the film.

    Professional window tint installation on luxury vehicle Shrewsbury MA

    First 3 to 5 Days

    • Do not roll windows down
    • Do not clean the inside of the windows
    • Expect haze, streaks, and water pockets
    • Avoid touching the tinted surface

    First 2 to 4 Weeks

    • Full cure as moisture evaporates
    • Use only ammonia-free glass cleaner
    • Clean with a soft microfiber towel only
    • No abrasive cloths, scrapers, or stickers

    Normal During Curing

    All of these clear up naturally as the adhesive dries. Do not press, poke, or attempt to remove them.

    Haze or cloudinessWater pocketsStreaksSmall moisture bubbles

    Window Tint FAQ

    Window Film Warranty

    Our premium window films carry a manufacturer-backed lifetime warranty against bubbling, cracking, peeling, color change, and adhesive failure. Warranty is transferable to subsequent owners on most products and is honored nationwide through authorized dealers.

    The Same Products We Use In The Shop

    Every product in the Secret Touch Atelier Collection is built around the way our detailers actually work. Clean, refresh, protect, and finish your vehicle at home between professional visits.

    Shop the full Atelier Collection
    Warranty Claims & Support

    Notice Something Unusual?

    If you notice anything that concerns you during the curing process, contact Secret Touch Auto Spa before attempting any repairs, cleanings, or aftermarket fixes. Many things that look concerning during curing are completely normal and disappear naturally. We will walk you through what to expect and, if needed, schedule a free inspection.

    Contact Secret Touch Auto Spa

    Location

    Secret Touch Auto Spa

    5 Centech Blvd, Unit 2, Shrewsbury, MA 01545

    Ceramic Coating Warranty Terms

    • The Refresh (1-Year): 1-year warranty
    • The Sweet Spot (3-Year): 3-year warranty
    • The Long Haul (6+ Year): 6-year warranty

    What's covered

    If your coating stops performing (water no longer beads, hydrophobics fade, or the coating wears prematurely under normal driving and washing), we inspect it and re-treat the affected panels at no charge.

    What's not covered

    Rock chips, scratches, scuffs, accidents, vandalism, and road-hazard damage. Coatings protect your paint; they don't make it bulletproof.

    What voids the warranty

    Automatic brush car washes, polishing or compounding over the coating, harsh alkaline chemicals, or neglecting washes for extended periods. Follow the aftercare sheet we give you at pickup.

    Keep it valid

    We recommend our $200 annual Ceramic Coating Health Check: it keeps your coating performing and documents its condition every year.

    Claims

    Call or text (508) 719-7717. We inspect the vehicle and make it right. Warranty stays with the vehicle for the warranty term.

    Call